Built for Food & Hospitality
CRM Force for
Hotels & Resorts.
Manage reservations, room status and guest folios together, so front desk, housekeeping and billing are never out of sync.
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The daily grind
Sound familiar?
Bookings and billing live in different systems
Staff scheduling done on paper or over WhatsApp
No single view of daily revenue across outlets
What you get
Built around how hotels & resorts actually run
Pre-configured on day one — not a blank system you have to shape yourself.
Bookings & billing in one screen
Take orders, reservations or check-ins and settle the bill without switching apps.
Staff shifts & attendance
Selfie + GPS attendance feeds straight into payroll — no separate roster tool.
Daily revenue dashboard
See sales across every outlet or room type the moment it happens.
Inventory & wastage tracking
Know what's running low before it turns into a complaint.
Also included
Every plan ships with the full platform.
CRM, HRMS, accounting, inventory and AI — bundled in, not upsold later.
See pricingAlso built for these industries
Why Hotels & Resorts choose CRM Force
Why do front desk, housekeeping and billing fall out of sync at most hotels?
Usually because they're three separate tools — a booking calendar, a housekeeping checklist on paper, and billing software that only talks to the front desk. CRM Force runs all three off one room-status record, so a guest checkout, a housekeeping update and a folio settlement all update the same source of truth.
For a resort with seasonal occupancy swings, that single view is what lets an owner see today's real revenue per room type — not a spreadsheet built at the end of the week — while GST-ready billing and daily backups run in the background.
Questions
Frequently asked questions
Yes. A room's status — occupied, dirty, cleaned, inspected — is visible to front desk and housekeeping in real time from the same dashboard.
Yes. Charges from stay, food and services accumulate on one guest folio, which can be split or settled per room or per guest at checkout.
Both. Each property manages its own bookings and inventory, while ownership sees combined occupancy and revenue reporting across properties.
Yes. Linen, amenities and F&B stock are tracked against usage, so wastage shows up as a number rather than a guess at month-end.
Get in touch
Talk to us about Hotels & Resorts
Send us your requirement — our team replies within one business day with a tailored demo for your hotels & resorts business.